Refund & Cancellation Policy

  1. How to Cancel a Booking

 

The request to be cancelled should be done either by email or through official channels of contact.

Verbal or telephone requests do not count.

The cancellation policies are airlines, hotel, tour operator or visa authority.

 

  1. Will I Get a Refund?

 

The refunds are based on the regulations of the service provider.

Certain bookings do not allow any refund.

In the event of refunding it, the airline, hotel, or service provider can deduct charges.

The’s rules tend to be tough or no-refund policies on discounts or special offers.

 

  1. Refund Processing Time

 

Refunds that are approved are handled in 7 to 14 working days.

The refunds are dispatched to the same medium of money which was used at the time of booking.

The time of processing in a bank can be different.

 

  1. Cancellation of Flight Tickets.

 

Airline cancellations work under airline regulations.

Penalties of airlines, fees on services, and fees on payment gateways can be deducted.

No-show tickets (in case you do not travel) are not refunded in most cases.

 

  1. Hotel and Tour Package Cancellation.

 

The Hotel and tour refund is subject to hotel or tour operator policy.

The cost of cancellation is more likely to be high as the date nears.

Special offers and peak season can not be refunded.

 

  1. Visa Services

 

Once an application has been made it is not possible to refund the visa fees and service charges.

In case of a delayed visa, a rejected visa or pending visa, the money is not refunded.

 

  1. Changes & Rescheduling

 

The changes of dates are based on availability and approval by the suppliers.

Additional fees or fare variations can be taken.

Certain bookings might be non-changeable.

 

  1. Service Fees

 

The service charges of Shreeji Voyages cannot be refunded once the booking is accepted.

The charges of banks or payment gateways are irreversible.

 

  1. Uncontrollable Situations

 

We do not cause delays or cancellations caused by:

Natural disasters

Government rules

Airline strikes

Pandemics

Political issues

 

In this case, refunds would only be as dictated by the policy of the service provider.

 

  1. Need Help?

 

To get the cancellation or refund assistance, please contact us with your booking details.

Our mission is to offer effective guidance and help on time.